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Internet Explorer
:  |  Need help with IE6 - keeps crashing (kernell32.dll)
Hi
I'm hoping someone might be able to help me....
I have got Windows XP and run IE6.
My IE6 keeps crashing on me saying it has to shut down, and sorry for the inconvenience etc..
This is what shows when I look to see what has caused the error:
Error Signature
AppName: iexplore.exe
ModVer: 5.1.2600.2945
AppVer: 6.0.2900.2180
Offset: 00012a5b
ModName:kernel32.dll
I had also sent an error report to microsoft (what good that does I just don't know!) and it says that the following files will be included in this error report:
C:\DOCUME~1\New\LOCALS\~1\Temp\48e0_appcompat.txt
A quick bit of history, as I've had this problem before.
Suddenly, out of nowhere, IE kept crashing. I tried to find a solution - but couldn't so in the end created a new user on XP and just transfered all my stuff over. I didn't delete the old user, as I still had some emails I need to bring over but hadn't got around to doing yet.
Anyway, yesterday, IE working no problem. I had a bit of a computer clean up - got rid of .tmp files, cleared history, files, cookies in IE, ran adaware. I also deleted the other user as I had transfered the files I needed.
Go to use IE this morning and the thing crashes! I did a restore, figuring the last thing I did was delete the user and some files, but this didn't work.
I'm at a loss as to what to do!!
It's not as simple as me just using another browser, as I tend to use a couple of different ones anyway, and last time this happened I put in IE7 to see if that would sort it, and it didn't.
Sorry for the long first post, but I wanted to give as much detail as possible!
Thanks to anyone who is able to help me - it will be very much appreciated! Started By newmoon on Apr 14, 2007 at 12:00:54 AM | | | 1 Response(s) | Reply |
| Earlier Replies | Replies 1 to 1 of 1 | Later Replies | | | shenson25 on Sep 19, 2007 at 9:07:56 PM (# 1) Sounds like my problem after i updated to IE7. It worked great for a while, then it just crashes for no obvious reason. I keep sending. I keep sending error messages to Microsoft, hoping it will help someone find a resolution to this. Maybe someone here can help sooner! Thanks!!!!!
| | Earlier Replies | Replies 1 to 1 of 1 | Later Replies |
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